Privacy Policy

1. Who We Are

Jabagat Optical Clinic is an optical clinic located in the Philippines. This Privacy Policy explains how we collect, use, store, and protect your personal and health information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).

2. Information We Collect

We collect the following patient information:

• Full name, date of birth, sex, and age
• Contact details: mobile number, email address, and home address
• Optical prescription data and eye examination records (visual acuity, refraction, diagnosis)
• Ocular and general medical history, allergies
• Purchase orders and payment records

For clinic staff, we also collect name, email address, and system access role.

3. Why We Collect It

Your information is collected to:

• Maintain accurate patient clinical and prescription records
• Process optical orders and track product dispensing
• Enable authorized clinic staff to provide proper eye care services
• Comply with applicable Philippine health and business regulations

We do not use your data for marketing, advertising, or sell it to third parties.

4. How We Protect Your Data

Access to patient records is restricted to authorized clinic personnel based on their assigned roles. Our system is hosted on a secure cloud platform with encryption in transit and at rest. We regularly review access controls to prevent unauthorized disclosure or misuse of personal data.

5. Data Sharing

We do not sell your personal data. Data may be shared only with our cloud hosting and software infrastructure providers as necessary to operate this system, and with legal authorities if required by Philippine law.

6. Your Rights Under RA 10173

Under the Data Privacy Act of 2012, you have the right to:

• Be informed — know how your data is collected and used
• Access — request a copy of the personal data we hold about you
• Correct — request correction of inaccurate or outdated information
• Erasure / Blocking — request deletion or blocking of your data where lawful
• Object — object to processing for purposes beyond your original consent
• Complain — file a complaint with the National Privacy Commission (NPC)

To exercise any of these rights, please contact us using the details below.

7. Data Retention

Patient records are retained for the duration required by applicable Philippine health regulations. You may request deletion of your records by contacting us; requests are subject to legal retention obligations.